ERP & CRM Integrations (Salesforce, Dynamics, SAP, PeopleSoft) Connect platforms with APIs, events, and governed data—built for reliability, security, and observability. We connect CRM and ERP platforms—Salesforce, Microsoft Dynamics 365, SAP, and PeopleSoft—with your custom applications, data stores, and third-party services. Our integrations emphasize data reliability, security, and change safety with clear runbooks and observability. Whether you’re syncing customers and orders, exposing ERP functions to portals, or consolidating reporting, we deliver integrations that scale and are easy to support.
START AN INTEGRATION PROJECT View Certifications Key Benefits Data Reliability: MDM, dedupe, survivorship rules
Change Safety: Contracts, staged rollouts, rollback plans
Scalability: Event-driven + batch/streaming options
Security & Compliance: SSO, scoped tokens, audit trails
Operational Visibility: Dashboards, alerts, runbooks
What We Integrate & Deliver Customer & Account 360: unify accounts/contacts, dedupe + survivorship rules, external IDs. Order-to-Cash: quotes, orders, invoices, payments, refunds, tax/shipping, acknowledgments. Product & Pricing: catalogs, tiers, contracts, entitlements, availability. Service & Case: tickets, escalations, SLAs, field ops, knowledge. HCM/Finance: employee master, time/expense, GL/AP/AR extracts and approvals. Portal/OMS/Commerce: authenticated experiences that read/write into ERP/CRM safely. Integration Patterns & Architecture APIs First: REST/GraphQL facades; pagination, partial responses, rate-limit discipline. Event-Driven: publish/subscribe for changes (CDC), idempotent consumers, replay. Batch & Streaming: bulk loads, micro-batches, or streaming for near-real-time sync. iPaaS/Middleware Ready: connect via native adapters or API gateways; no lock-in. Resilience: retries with exponential backoff, circuit breakers, dead-letter queues, exactly-once semantics where feasible. Versioning & Contracts: schema evolution, backward compatibility, consumer-driven contracts. Data Management & Governance MDM & Identity Mapping: external IDs, cross-system keys, lineage, survivorship rules. Data Quality: validation, profiling, deduplication, referential integrity checks. Retention & PII Handling: minimization, masking, tokenization when needed. Documentation: data dictionaries, interface catalogs, SLAs, RTO/RPO. Security & Compliance by Design AuthN/Z: SSO (SAML/OIDC), mTLS, scoped tokens, RBAC/ABAC. Transport & Storage: TLS everywhere, encryption at rest, secrets management. Ops Controls: signed artifacts, SBOM/dependency health, approval gates, audit logs. Compliance Alignment: patterns for TX-RAMP, HIPAA, PCI as applicable. CERTIFICATIONS CYBERSECURITY SERVICES Testing & Release Strategy (Change Safety) Sandbox → Staging → Prod: promotion with seeded test data. Contract & Integration: Tests for each endpoint/queue/topic. E2E Scenarios: order lifecycle, refund loops, entitlement checks, SLA timers. Performance & Volume: bulk API limits, concurrency, contention tests. Blue/Green / Canary: controlled rollouts with rapid rollback paths. Observability & Runbooks Dashboards: throughput, lag, error rate, retry depth, DLQ counts, SLA timers. Alerting: budget-based thresholds with actionable messages. Runbooks: operational playbooks for reprocess, replay, and backfills. Cost & Rate-Limit Monitors: API consumption, governor limits, license impacts. Platform Notes (Examples) Salesforce: Bulk/Composite APIs, Platform Events/Change Data Capture, External IDs, Experience Cloud portals. Dynamics 365: Dataverse APIs, virtual tables, security roles, plugins/workflows. SAP: S/4HANA/ECC, IDocs/BAPIs/OData, PI/PO/Gateway, posting reliability and commit scopes. PeopleSoft: Component Interfaces, Integration Broker, service operations and security contexts. FAQs Q: How do you handle conflicting master records across systems?
Q: Will integrations slow our core apps?
Q: Can you work with our existing middleware/iPaaS?
Q: How do we monitor and audit changes?
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